PRIVACY POLICY

1. SCOPE AND PURPOSE

The present information relating to our confidentiality and data protection policies is intended to inform all users, buyers and sellers, of the practices of the site www.monjolitresor.ch on this subject, in particular with regard to the nature of the data. collected, their processing and the purposes for which the data was collected.

Due to the purpose and operation of our website, the collection and processing of our users' data is necessary in order to be able to provide them with the service we are intended to provide. As a result, this website can collect and process the personal data of its users, ensuring compliance with the provisions on data protection.

This information supplements the general conditions of use of our website.

2. DATA SOURCES

Our site only collects personal data as soon as the user communicates them to it. This is particularly the case in the following examples:

Contact by a user: when a user contacts us personally via the website by e-mail, telephone or the contact form available on the site.

Order made via the website: in order to be able to make a sale, i.e. when a user purchases an item via the website, a certain amount of information is requested.

The data sources mentioned are specified below.

2. 1. Use of cookies

Our website uses cookies to collect statistics on the use of the website for internal analysis purposes and to improve our services. Depending on the case, cookies are stored temporarily or permanently. When the user arrives on the website, their consent to the use of cookies is requested. As stated on the wix.com Help Center, “visitors can either approve all types of cookies by simply clicking [I agree] or authorize only certain types by clicking the Cookie settings button. ". At any time, the user can deactivate cookies through his browser.

2. 2. Contact by e-mail, telephone and via the contact form

Our website offers our users the possibility of contacting us by email (at the address contact@monjolitresor.ch ) by phone (+41 78 846 87 68) or via a contact form on our website in order to collect suggestions. , questions, opinions and complaints from our users. Through the contact form, the following information is requested:

First name
Last name
Phone
E-mail
Order number (if relevant)

2. 3. Order via the website

Our customers can order our items as a guest or create a customer account.

In all cases, the following elements must be completed in order to complete the ordering and payment process:

Delivery information :
- First name
- Last name
- E-mail
- Address (street, postcode, city, country)
- Phone

In the event that the billing address differs from the delivery address, the same information (except telephone) about a second person will be required.

2. 4. Payment

Our customers can opt for different payment methods:

credit or debit card (via provider Sumup)
wire transfer (via the provider Wix Payments)
payment in store

In all cases, the payment methods are secure and ensure that users' bank details are only stored during payment, and only for these purposes.

2. 5. Other sources

Through certain activities on the website, the following data is also collected:

A history of exchanges between the site and the user;
A history of orders and sales on the website;
A history of financial or accounting operations carried out on the website;
A copy of proof of address, identity document or any other document that certain users have chosen / agreed to provide to us.

3. PURPOSES

The data mentioned is collected only for the purposes for which said data is communicated. The retention period of personal data varies according to the purpose of the collection. Thus, the data is kept for a defined time necessary to achieve the purposes described. By default, when this goal is achieved and no legal or regulatory obligations need to be met, the data is either removed from the system or made anonymous.

In any case, users can request the total deletion of their personal data from our system at any time.

Our website uses data as follows:

3. 1. Customer service and support requests

We provide different communication channels, as mentioned above, in order to respond to our customers' requests. In order to provide them with a targeted response, requests are sent internally to the relevant departments and persons, by mail, email or telephone, and are processed there. At the end of the processing, the data collected is used to guarantee a specific response to the user concerned.

3. 2. Order processing on our website

The website collects the data mentioned in sections 2.3 and 2.4 in order to be able to process orders placed on it. The shipping address is required for the shipping process and the billing address is used to create a customer invoice and / or credit card payment.

In principle, the further processing of this data takes place on a cumulative basis and is used for internal analyzes (ranking, best sales, etc.). The accounting treatment of the data is based on the legal basis of the CO and is used for ordinary accounting.

3. 3. Security and fraud

Personal data, including contact details, proof of address or even identity document, can be used for fraud detection and protection purposes, in the interest of users and of the website. In the same logic, certain information can also be used for the purposes of securing the website, in particular technical.

3. 4. Payment

Information relating to means of payment is not stored and is transmitted directly to the chosen payment service provider. This information is necessary for the payment of the order and any refunds. By using one of the payment service providers offered by the site, their data protection provisions apply.

When refunding to a seller, the bank identity statement is required for the funds transfer to be made. This information is secure in the database.

4. USER'S RIGHTS

4. 1. Information and correction

At any time, a user has the right to know whether data concerning him is being processed, and in what form. A user can also request that this data be corrected or completed.

4. 2. Data deletion

At any time, a user has the right to oppose the aforementioned collections of data or to request the deletion of data that the site has already collected.

Due to legal or contractual provisions, our website must comply with certain retention obligations. If this is the case, viewing the data is limited or prohibited. If the data is deleted, some services of our website can no longer be used.

4. 3. Right to object

The user can revoke his approval to the data processing. As in the case of the deletion of data, the user must then be aware that he will no longer be able to use certain services of our website.

4. 4. Revocation of approval

The user can revoke his approval to the data processing. As in the case of the deletion of data, the user must then be aware that he will no longer be able to use certain services of our website.

4.5 Right of complaint

Where appropriate, a user has the right to make a complaint regarding the processing of data. The appeal must be lodged with the competent supervisory authority. In Switzerland, the Federal Data Protection and Transparency Officer (PFPDT) represents the competent data protection authority (www.edoeb.admin.ch/edoeb/fr/home.html).

5. EXCLUSION OF LIABILITY

Ms Maria RODRIGUES declines all responsibility for the accuracy, precision, timeliness, reliability and completeness of the information provided. Any liability claims towards our website for material or immaterial damage resulting from the use or non-use of the information published, from the misuse of the connection or from technical problems is also excluded.

Visiting our website, using the information it contains and the offers it presents is done at your own risk and under your responsibility.

Any liability is also excluded in the event of loss of earnings, Internet malfunctions of any kind (interruption of operation, malfunction, viruses, damaging components, terrorist acts, etc.), abuse by third parties (consultation of data, copies, etc.) or loss of programs or other data in your information systems. These exclusions apply even if our website draws attention to the risk of such damage.

6. COPYRIGHT

Copying, using and modifying the contents of our website, even in part, requires the written consent of Ms Maria RODRIGUES.

7. RESPONSIBILITY AND CONTACT INFORMATION

Unless otherwise specifically provided, Ms Maria RODRIGUES is responsible for the described data processing. In case of questions, request to delete your data, complaints or comments, please contact customer service:

My pretty treasure

23 Rue des Boucheries

1290 Versoix

Telephone: +41 (0) 78 910 04 98

E-mail: contact@monjolitresor.ch

8. MODIFICATIONS

Mrs Maria RODRIGUES reserves the right to modify this data protection declaration at any time. In the event of any modification of its content, the new version of the declaration is published on the Site. It is the user's responsibility to consult the latest version in force. Mrs Maria RODRIGUES therefore recommends regularly consulting the data protection declaration.

Versoix, November 2020